Frequently Asked Questions

Blank teacher surveys (no students)

I've lost/deleted the invitation to complete my survey

I've lost/forgotten/deleted my password

How do I enlarge or reduce the font size?

Do we need to enter historical separations and pairings every year?

Using Class Creator for a second year

Getting ready to make you classes for next year?

Why do we need to reimport our students each year?

Feature Request and Development Process

With over 10,000 users from all over the world using Class Creator, we have a hugely varied user base that is integral to helping us to develop Class Creator in the direction that best helps our schools.

How to do a Hard Refresh

Placement of Siblings

A teacher didn't receive their login details (username and password)

Import student with extra information (Tags, Behaviour, Academics, Special Needs, etc.)

Carrying Over Historical Separations and Pairings

Watch the video below to learn how to automatically carry over historical separations and pairings