Yes, but not as part of our regular plans. 

We have found most schools do not require phone support, that's why we have made it a separate support package. That way only those that need it, pay for it.

If you would like phone support please email help@classcreator.io to purchase an Optional Extra Support Plan .

We highly recommend schools sign up for the free support plan before signing up for phone support as our typical support turn-around times are very fast with staff in both the US and Australia.

 

Basic/Free Support Plan

  • Knowledge Base
  • Step-by-step videos
  • Email Support
    (Response within one business day, but usually MUCH faster)

 

Premium + Phone Support Plan

  • Knowledge Base
  • Step-by-step videos
  • Top Priority Email Support
    (Response within one business day, but usually MUCH faster)
  • Personal Online Session
    (1hr Demo/Setup + Q&A)
  • Phone Support